Frequently Asked Questions

How do I make Payment?

Please select the relevent subscribtion here and follow the steps.

 

Can I cancel at any time?
Yes, at any time.
What is Managed Hosting?
Managed hosting is when a hosting company handles the setup, administration, management, and support of a server and/or application.
What is a Web Manager?
a Web Manager keeps your website, domain and emails in healthy, spam free, malware free condition. Update software and handle any error queries that might arise. a Website without a manager is a ship with no Captain.
Do you charge VAT?
We don't charge VAT at this stage
How much domain renewal?
Your Subscription includes these annual fees if you transferred your domain to Us.
Who takes care of back ups?
It depends on the plan you choose, a back up manager tool is available with any plan. With mamaged hosting you will use it yourself as to the web manager plan is part of that plan.
Where do I manage my email?

To access your hosting control panel you will need to request access. Go to your hosting control panel, scroll to the request access form.

My website is down, how do I report it?

Take a screensshot of the screen you get when trying to access your website, come back here and navigate to support and tap the "website down" icon